Question 1

Which AI engines do you monitor visibility on?

Accepted Answer

We track your AI visibility across the major answer engines — ChatGPT, Perplexity, Google AI Overviews, Gemini, Claude, Copilot and more — up to 8 engines on the Enterprise plan. Each plan page lists which engines are included.

Question 2

How does citation tracking work?

Accepted Answer

You create the prompts your customers ask AI engines. We run them across the engines on your plan and record whether your brand is cited, the citation position, sentiment, accuracy and competitor mentions — turning everything into a visibility score you can track over time.

Question 3

What is AI interception analysis?

Accepted Answer

AI interception shows which of your queries are being answered by AI Overviews instead of your pages. Import your Google Search Console queries and we quantify the clicks you are losing to AI answers — and which queries to defend.

Question 4

Do I need Google Search Console data?

Accepted Answer

No. GSC data is optional — it powers the AI interception analysis. Visibility tracking, crawler monitoring, audits and the Content Studio all work without it.

Question 5

Can I change my plan at any time?

Accepted Answer

Yes. You can upgrade or downgrade at any time from Settings → Billing. Upgrades take effect immediately; downgrades apply at the end of the current billing period.

Question 6

Is there a free plan?

Accepted Answer

Yes. The Starter plan is free forever: 10 tracked keywords, 5 AI visibility prompts, 1 AI engine, basic AI crawler monitoring and a monthly site audit.

Question 7

How does the Content Studio work?

Accepted Answer

The Content Studio turns briefs and gap analysis into AI-ready drafts. Each draft is optimized for GEO with citation triggers and chunk structure, and scored for SEO and GEO before you approve and publish it.

Question 8

Are you GDPR compliant?

Accepted Answer

Yes. We are GDPR and UK-GDPR compliant: granular cookie consent, data minimization, and full access, export and deletion rights. You can manage your cookie preferences at any time from the "Cookie settings" link in the footer. For data subject requests, contact support@aeopulselabs.io.

Question 9

How do I contact support?

Accepted Answer

Email us at support@aeopulselabs.io — our team replies within one business day. Pro and Enterprise plans include priority support.

Frequently Asked Questions